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Guides are only intended for use on Atwood™ products by service technicians who have successfully completed
Atwood™ training. This guide should be used in conjunction with the appropriate Instruction Manual provided
with the product and any applicable Industry Standards. This is not intended to be a complete list. Please
direct questions concerning service of Atwood™ products to 815-877-5700 or
service@atwoodmobile.com
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MOTOR WILL NOT OPERATE
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CONDITION
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SOLUTION
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No or low voltage
Jack flange not making good contact to provide
adequate ground with coupler surface
Blown fuse
Loose wires on the ON/OFF switch
ON/OFF switch
Motor
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- Check battery & electrical connections. Must have minimum of 10 VDC
- Clean paint or dirt from coupler frame
- Replace with 30 amp AWG fuse
- Secure wire connections
- Replace switch
- Replace motor
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MOTOR CLUTCH ENGAGES
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CONDITION
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SOLUTION
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Normal if jack leg is at fully retracted position
Worn worm gear
Dirty inner ram tube
Bent inner ram tube
Clutch
Jack at angle
Excessive tongue weights
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- None, let go of switch when you hear the clutch
- Replace jack ram
- Clean ram tube and apply light coat of silicon spray
- Replace inner ram
- Replace motor
- Secure mounting bolts and ensure a support plate is being used
- Determine tongue weight and shift weight towards the rear of the trailer
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UTILITY LIGHT DOES NOT WORK
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CONDITION
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SOLUTION
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Loose wires on the ON/OFF switch
Bad light bulb
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- Secure wire connection
- Replace bulb
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* not covered under warranty
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