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Guides are only intended for use on Atwood™ products by service technicians who have successfully completed
Atwood™ training. This guide should be used in conjunction with the appropriate Instruction Manual provided
with the product and any applicable Industry Standards. This is not intended to be a complete list. Please
direct questions concerning service of Atwood™ products to 800-825-4328 or
service@atwoodmobile.com
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RANGE PILOT WON'T LIGHT OR STAY LIT
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CONDITION
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SOLUTION
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Gas pressure incorrect
Supply valve closed
Insufficient gas supply
Insufficient gas pressure
Blocked pilot orifice, or blocked flash tubes
Pilot flame too high or too low
Pilot flame cover out of position
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- Set pressure to 11"W.C. with two or more gas appliances running
- Turn valve on
- Check gas supply
- Check for gas leaks and have regulator checked by qualified LP gas technician
- Clean pilot orifice with toothpick; clean flash tubes
- Adjust pilot flame
- Reposition pilot flame cover, and/or remove carbon build up
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BURNER(S) WON'T LIGHT OR STAY LIT
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CONDITION
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SOLUTION
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Insufficient gas pressure
Incorrect air/gas mixture
Blocked orifice
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- Check for gas leaks, have regulator checked by qualified LP gas technician
- Adjust air shutter
- Clean with toothpick
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BURNER LIGHTS, BUT FLAME IS TO SMALL
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CONDITION
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SOLUTION
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Improper gas pressure
Improper air/gas mixture
Problem burner valve
Blocked orifice
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- Check for gas leaks, have regulator checked by qualified LP gas technician
- Adjust air shutter (on range pilot models only)
- Replace burner valve
- Clean with toothpick
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BURNER FLAME LIFTS OFF BURNER HEAD
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CONDITION
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SOLUTION
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Gas pressure too high
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- Have regulator checked by a qualified LP gas technician
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OVEN BURNER LIGHTS, BUT FLAME REMAINS VERY SMALL
AND OVEN HEATS VERY SLOWLY
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CONDITION
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SOLUTION
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Improper gas pressure
Blocked orifice
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- Check for gas leaks, have regulator checked by a qualified LP gas technician
- Clean with alcohol and cotton swab
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OVEN BURNER FLAME LIFTS OFF BURNER
AND OVEN CYCLES TOO FREQUENTLY
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CONDITION
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SOLUTION
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Gas pressure too high
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- Have regulator checked by a qualified LP gas technician
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OVEN COOKS UNEVENLY AND/OR FOOD BURNS ON THE BOTTOM
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CONDITION
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SOLUTION
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Poor ventilation
Problem thermostat
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- Oven too full for proper circulation, and/or ventilation holes in oven bottom (shelf above burner) are covered
- Replace thermostat
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OVEN PILOT OUTAGE
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CONDITION
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SOLUTION
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Thermocouple out of position
Problem thermostat
Blocked oven vent
Incorrect oven burner gas/air mixture
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- Re-position the thermocouple/safety valve
- Replace thermostat
- Remove obstruction from vent
- Readjust air
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* not covered under warranty
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