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LEVELEGS SYSTEM
Guides are only intended for use on Atwood™ products by service technicians who have successfully completed
Atwood™ training. This guide should be used in conjunction with the appropriate Instruction Manual provided
with the product and any applicable Industry Standards. This is not intended to be a complete list. Please
direct questions concerning service of Atwood™ products to 866-869-3118 option 5 before proceeding or
service@atwoodmobile.com
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SCROLLING LIGHTS ON KEYPAD
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CAUSE WITH SOLUTIONS
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Communication between keypad and control board lost.
Check wiring between keypad and control board.
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JACK CONTINUES TO CLUTCH AND WILL NOT TURN OFF
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CAUSE WITH SOLUTIONS
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Short jack extension followed by jack retraction.
Put system in error mode by disconnecting one jack from power and
pressing RET and ALL. Reconnect jack to power. Manually extend individual
jacks for 10 seconds by holding down the EXT key and the two jack keys
that make up the camper corner of that jack. Listen to insure all jacks move
when manually activated. Press RET and ALL to retract all jacks.
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RED AND GREEN LIGHTS COME ON FOR A SPECIFIC JACK LOCATION
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CAUSE WITH SOLUTIONS
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Loss of power to jack
1. Manually extend individual jack by holding down the EXT key and the
two jack keys that make up the camper corner of that jack. Listen to
insure all jacks move when manually activated. Press RET and ALL to
retract all jacks.
2. If jacks do not move, inspect wiring at jacks and at control board to
insure proper connection.
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KEY PAD WILL NOT TURN ON
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CAUSE WITH SOLUTIONS
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No power to key pad
1. Insure vehicle engine is running, transmission is in ‘PARK’ and park
brake is set.
2. Check wiring between keypad and control board.
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JACKS WILL NOT MOVE
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CAUSE WITH SOLUTIONS
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No power to jacks
1. Insure vehicle engine is running, transmission is in park and park brake
is set.
2. If emergency stop was activated by pressing any keypad button, press
‘RET’ and ‘ALL’ to reset legs.
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AUTO POSITION DOES NOT LEVEL THE COACH
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CAUSE WITH SOLUTIONS
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The last position in memory was not level. Leveler System always returns to
position in memory.
1. The control board must be mounted horizontally, on a solid fixed surface
and can not be more than 10 degrees out of level.
2. Manually set coach to desired position and program position into
memory, following the steps in the IOM.
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PANEL LIGHTS BLINK “ON” AND “OFF”
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CAUSE WITH SOLUTIONS
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An Auto Position is not set
Set the Auto Position, referring to the IOM.
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TRANSMISSION LIGHT WILL NOT COME ON
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CAUSE WITH SOLUTIONS
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Chassis wiring fuse problem.
Check fuse on chassis fuse box.
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The following error modes are built into your system to detect problems.
FALSE RET (FULL RETRACTION) ERROR MODE
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CAUSE WITH SOLUTIONS
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For extensions greater than 20 seconds, if the retraction time for
any leveler is less than the extension time (indicating premature
clutching prior to full retraction), the following occurs:
1. Warning alarm will sound.
2. Power is removed from the control box disabling normal
operations. (This is done to encourage operator to do a visual
inspection of levelers prior to further leveling operations.)
3. The red and green LED’s for the particular leveler will blink on
and off to indicate the system is in an error mode.
To proceed,
1. Press “ON”. This will shut the warning alarm off.
2. Visually inspect the leveler.
3. If it is required, activate levelers to correct problem.
Simultaneously press the EXTEND or RETRACT mode switch along
with the adjacent two (2) leveler switches common to the lit
LED’s. In error mode, any leveler can be activated in this manner.
4. Complete an ALL RETRACT operation and system is now out of
error mode and ready for normal operations.
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NO CURRENT ERROR MODE
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CAUSE WITH SOLUTIONS
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During any operation if no current is detected from leveler after
leveler is activated, the following occurs:
1. Warning alarm will sound.
2. Power is removed from the control box disabling normal
operations.
3. The red and green LED’s for that leveler will blink on and off to
indicate the system is in an error mode.
To proceed,
1. Press “ON”. This will shut the warning alarm off.
2. Simultaneously hold down all four direction buttons and the
“All” button. This resets the timers so controls will detect the
next clutch.
3. Press “RET” and “ALL” buttons. The system is now out of error
mode and ready for normal operations.
If step 3 does not fix the problem, individual levelers can be
retracted by simultaneously pressing the “RET” button and the
adjacent two (2) leveler buttons common to the leveler requiring
retraction.
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LEVELER CONTINUES TO “CLUTCH”
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CAUSE WITH SOLUTIONS
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To proceed,
1. Press “ON”. This will shut the warning alarm off.
2. Simultaneously hold down all four direction buttons and the
“All” button. This resets the timers so controls will detect the
next clutch.
3. Press “RET” and “ALL” buttons. The system is now out of error
mode and ready for normal operations.
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TROUBLE SHOOT SEQUENCE
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CAUSE WITH SOLUTIONS
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1. Disconnect power to one jack by unplugging jack quick connect at jack motor.
2. Turn power on at keyboard.
3. Press “RET” and “ALL” buttons together to put system in error.
4. The buzzer should sound on the keypad and the jack lights should be
blinking red and green.
5. Turn keypad off by pressing the ON button.
6. Reconnect power to disconnected jack.
7. Turn keypad on by pressing ON button.
8. Hold down the EXT button and the DRIVER and REAR buttons together for
10 seconds to run the passenger rear jack down.
9. Hold down the EXT button and the PASS and REAR buttons together for 10
seconds to run the passenger rear jack down.
10. Hold down the EXT button and the DRIVER and FRONT buttons together for
10 seconds to run the passenger front jack down.
11. Hold down the EXT button and the PASS and FRONT buttons together for 10
seconds to run the passenger front jack down.
12. Visually inspect to see that all jacks moved and went down a few inches.
13. Press release the RET and ALL buttons together to bring the jacks up.
14. All jacks will come up to full retraction and stop after a few clutches of the motor.
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* indicates NOT covered under warranty
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