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Cooking Appliances
Guides are only intended for use on Atwood™ products by service technicians who have successfully completed
Atwood™ training. This guide should be used in conjunction with the appropriate Instruction Manual provided
with the product and any applicable Industry Standards. This is not intended to be a complete list. Please
direct questions concerning service of Atwood™ products to 866-869-3118 option 5 before proceeding or
service@atwoodmobile.com
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RANGE PILOT WON'T LIGHT OR STAY LIT
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CONDITION
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SOLUTION
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Insufficient gas pressure
Supply valve closed
Blocked pilot orifice, or blocked flash tubes
Pilot flame too high or too low
Pilot flame cover out of position
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- 1.Check for gas leaks and have regulator checked by qualified LP gas technician
2.Check gas supply
3.Set pressure to 11"W.C. with two or more gas appliances running
- Turn valve on
- Clean pilot orifice with toothpick; clean flash tubes
- Adjust pilot flame
- Reposition pilot flame cover, and/or remove carbon build up
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BURNER(S) WON'T LIGHT OR STAY LIT
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CONDITION
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SOLUTION
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Insufficient gas pressure
Incorrect air/gas mixture
Blocked orifice
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- Check for gas leaks, have regulator checked by qualified LP gas technician
- Adjust air shutter if applicable
- Clean with toothpick
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BURNER LIGHTS, BUT FLAME IS TO SMALL
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CONDITION
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SOLUTION
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Improper gas pressure
Improper air/gas mixture
Problem burner valve
Blocked orifice
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- Check for gas leaks, have regulator checked by qualified LP gas technician
- Adjust air shutter (on range pilot models only)
- Replace burner valve
- Clean with toothpick
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BURNER FLAME LIFTS OFF BURNER HEAD
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CONDITION
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SOLUTION
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Gas pressure too high
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- Have regulator checked by a qualified LP gas technician
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OVEN BURNER LIGHTS, BUT FLAME REMAINS VERY SMALL
AND OVEN HEATS VERY SLOWLY
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CONDITION
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SOLUTION
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Improper gas pressure
Blocked orifice
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- Check for gas leaks, have regulator checked by a qualified LP gas technician
- Clean with alcohol and cotton swab
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OVEN BURNER FLAME LIFTS OFF BURNER
AND OVEN CYCLES TOO FREQUENTLY
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CONDITION
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SOLUTION
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Gas pressure too high
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- Have regulator checked by a qualified LP gas technician
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OVEN COOKS UNEVENLY AND/OR FOOD BURNS ON THE BOTTOM
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CONDITION
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SOLUTION
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Poor ventilation
Problem thermostat
Oven not preheated
Thermo bulb out of position
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- Oven too full for proper circulation, and/or ventilation holes in oven bottom (shelf above burner) are covered
- Replace thermostat
- Oven must be preheated at least 10 minutes
- Thermobulb must be in clip on back of over - pans cannot touch thermo bulb
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OVEN PILOT OUTAGE
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CONDITION
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SOLUTION
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Safety Thermal Bulb out of position
Problem thermostat
Blocked oven vent
Incorrect oven burner gas/air mixture
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- Re-position the safety thermal bulb
- Replace thermostat
- Remove obstruction from vent
- Readjust air
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Operation and Trouble Shooting Guide - 33 Series
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TO LIGHT THE PILOT
Turn the oven knob to the pilot postion and push in.
Hold in for at least 5 seconds until pilot is well established.
PILOT WILL NOT COME ON
Check to see if the gas is turned on.
Is ther gas in the tanks?
Check for blockage of the orifice, pilot assemble, or pilot line.
Check for kinks in the pilot line.
PILOT WILL NOT STAY ON
Hold over knob, pilot assembly, for up to 30 seconds.
Check gas supply.
Confirm that thermocouple is fully inserted into thermocouple holder.
Pilot flame out of position. Pilot flame is not engulfing thermocouple. Pilot assembly needs to be adjusted so that pilot flame is engulfing thermocouple.
Test thermocouple.
Thermostat knob is bottoming out on manifold cover (face plate). If knob can not fully engage, the magnet in the thermostat will not be established. Move manifold out further beyond face plate.
THERMOSTAT CALIBRATION
The ideal temperature variance is 25 degrees (plus or minus). This means that if the thermostat is set at 350 degrees, the temperature will range between 325 and 375. If the temperture exceeds 50 degrees, plus or minus, check for a kinked capillary tube.
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* not covered under warranty
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